Customer Testimonials
Here at some of the many customer testimonials that we have received. They range from our website ordering process through to our after sales support. If you have comments that you would like to share, please contact us by clicking here.
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When it comes to a parcel service i look for several things, value for money, ease of collection booking, reliability of service and promptness of responding to any issues that may occur. ParcelBroker excel at every one of these.
In a time when many services are simply interested in taking the money for the booking but doing no more, it is a refreshing and very welcome change that a company like ParcelBroker take the time to inform customers of any issues, such as a breakdown in DHL computer systems that has resulted in an unavoidable delay, when the customer themselves may not even be aware of it.
Too many other companies would let the customer find out the hard way and simply say it was not their responsibility since it was DHL's issue, not theirs.
This never happens with ParcelBroker and throw in the great price and other vital criteria already mentioned which ParcelBroker excel at and you have a delivery company that i would not hesitate to recommend to any online retailer.
Chris Patten -
Just a quick note to say that both my customer and myself are absolutely delighted with your service...DHL picked up promptly and delivered to the isle of Wight in one day...Client so delighted she asked for your details so that she can now give you a job as well. Thanks agian
Elaine Douglas -
I'm totally amazed - I put an order through to send an Xmas present to one of my customers and was called up by parcelbroker to say an earlier collection was available at no extra cost if i wanted it. The driver turned up to get it before i had finished putting the selotape on!
With all the stress of online shopping this time of year it was a welcome refreshing change :-)
Craig Nelson -
Another fantastic service. DHL collected it toady at 17.30. thanks
Mark Mangin -
I can only recommend your website. It's very easy to use and now that we have also a customer account with you it's even easier. Whenever I had problems you were of great help!!!
Ariane Emmanouil -
i am very impressed with your service and will recommend and use you again
Ele Barkell -
Just a note to thankyou for your fantastic service, my curtains arrived on Friday as promised.Im so pleased with your service, its cheap, reliable and does what it says!Many thanks for your help
Pat West -
Hi, Just wanted to tell you how pleased I was with your sevices. First rate company and service. Thanks
Mr John E Partridge -
I would just like to say I find Parcelbroker the most helpful reliable courier company I have ever dealt with. I would highly recommend there service to anyone.
Pat Tarbard -
I requested a parcel collection via your website at 12.30ish on Tuesday 29th December, as i assume this time of year is busy for couriers i expected delivery within 2-3 days. It arrived at 11.01 on Wednesday 30th December!
Excellent service as i was able to track the parcel online, the service as a whole is easy to use and to get a delivery in 22.5 hours at under £10...a bargain!
Thanks and i hope Parcelbroker goes from strength to strength in 2010
Brad Monks -
Just wanted to drop you an email to say how impressed I was with the service provided. My parcel was picked up promptly and arrived in France 2 days later.
Thanks again and I shall certainly use ParcelBroker again.
Pam Davies -
I recieved my parcel on Friday 22nd, and I just wanted to say that I was very pleased with the service your company supplied and would not hesitate to use you again.
David Latham -
The service offered by Parcelbroker is convenient, reliable and they are difficult to beat on price. The website is easy to use and the staff are very friendly and helpful.
Louise O'Grady -
Many thanks for your help. I've already recommended you to a colleague: speedy, efficient, friendly & helpful..........and all at a great price.
Jo Stark -
Boy you are on the ball and I only wish there would be more of you on this planet.
From the moment I put the order through until it was registered it has been absolute bliss with no hick ups or whatsoever. And this is very rare these days !!
You were efficient,helpful and very pleasant on the phone.We will certainly use you again!
Ren Rijpstra -
Amazing - was a bit concerned because I have never used a service like this before but it was quick, easy and very effective. Even though I only selected the economy service with DHL the parcel was picked up at 16:40 in Somerset and had been delivered to Cheshire by 12:30 the next day. Brilliant service, thank you.
Elaine Cronin -
I have used parcel broker a number of times and the service has always been first class. Items were collected promptly and delivered at the promised time. As one of the destinations was 28 miles off the Cornish coast I was a little concerned that they would arrive in one piece again no issues here the goods arrived in immaculate condition. I will definitely be using their delivery services again.
Victoria Rudge -
We have used parcelbroker.co.uk on several occasions to send our Gift Vouchers to Ireland and Europe and experienced nothing less than 5* service.
Dan Jones -
Just wanted to say thanks again – parcel collected at about 14.40 on Tuesday afternoon and has arrived in Germany today. Both my customer and I are very happy.
Jackie Boyes