The following list of items are not permitted on any of our services. Any users sending any of these (or similar) items may have their orders cancelled without prior notice.
Items Prohibited From Shipment.
Any of these items being sent may result in surcharges, delays or confiscation by authorities where appropriate. No liability cover or guarantees whatsoever will apply to these items. If in any doubt of the following restrictions or would like advice please do not hesitate to contact us to query a consignment you need to ship.
- Aerosols/ Perfumes /Aftershave
- Airguns / BB Guns / Replica Weapons
- Alcohol > 16% Abv (All alcohol is prohibited from UPS services)
- Animal Skins / Furs / Any Animal Parts / Ivory And Ivory Products / Taxidermy
- Articles Of Exceptional Value (e.g., Works of Art, Antiques, Rare Collectables
- Batteries (Except Dry Cell)
- Biological Samples / Human Tissue, Fluids
- Children's electric ride on toys
- Christmas Crackers
- Clothing (Unless Adequately Packaged Inside A Cardboard Box)
- Dangerous Goods / Hazardous Materials / Fireworks
- Drugs / Prescription Medicines
- Electronic Cigarettes / E-cig Liquids
- Electric Ride On Hover Boards (Swegways, Electric Scooters)
- Fire Extinguishers
- Firearms and Ammunition / Swords / Knives / Offensive Weapons
- Furniture (Unless Flat packed And In Manufacturers Packaging)
- Jewellery / Watches
- Large Vehicle Parts, for example but not limited to; Exhausts / Bumpers / Spoilers / Panels / Doors
- Lighters / Lighter Fuel / Matches / Fire Lighters
- Liquids / Adhesives
- Lithium Batteries
- Live Animals
- Mattresses (unless rolled and vacuum packed)
- Money, Keys, Payment /Bank Cards, Cheques and Other Negotiable Items
- Motor Parts containing or that may have Contained Oil
- Nail Varnishes and Removers
- Paint (Unless non-hazardous and properly packaged. Contact us for details)
- Passports / Birth, Death and Marriage Certificates
- Perishable Goods
- Personal Effects / Gifts / Luggage
- Plants / Seeds
- Pornographic Materials
- Precious Stones / Precious Metals i.e. Gold and Silver
- Suitcases, holdalls, duffle bags or any similar container (unless adequately packaged inside a cardboard box)
- Third Party eBay/Auction Collections. No Collection Only Listings
- Tobacco and Tobacco Products
- Toner Powder and Cartridges Via Air Transportation
- White Goods, Fridges, Ovens, Washing Machines
Items With Limited Liability.
Any of these items being sent will be subject to limited liabilty. No claim for damage will be accepted. Only claims for loss will be considered, subject to packaging guidelines.
- Artwork (Including but not limited to canvas prints and similar)
- Clothing (Unless new with retail tags and adequately packaged inside a cardboard box)
- Computers (software and hardware), Laptops, Monitors, TFT Screens
- Fishing Rods (Unless packaged in hard plastic tubes or solid cardboard tubes (at least 5mm thick)
- Glass / Ceramic / Marble / China / Stone / Resin - (or any item containing these materials)
- Large Kitchen Appliances
- Models and Replicas, Remote control vehicles and toys
- Musical Instruments must be shipped in recommended hard cases with padded lining, and then boxed if you don’t want the case to become scratched. E.g. A guitar being sent in a soft case will not be covered for damage.
- Sculptures and Statues
- Second hand electrical/digital products
- Second hand motor/vehicle (cars, vans, bikes etc...) parts
- Second hand used pushchairs, prams and baby items (toys, cots, car seats)
- Televisions, LCD screens, Plasmas, Projectors, Class 1 laser products or similar, Amplifiers or Hi-Fi & Speaker systems
To comply with strict regulations we will not carry any substances classified as dangerous in the latest edition of the Civil Aviation Organisation's Technical Instructions.
There are nine hazard classes which cover these and the examples quoted below must not be taken as full lists of all dangerous goods. We will not accept other materials and products that may be hazardous to handling staff.
Dangerous goods are defined as those goods which meet the criteria of one or more of the nine UN hazard classes. These classes relate to the type of hazard and are detailed below. All dangerous goods are prohibited.
Class One: Explosives Definition: Any chemical compound, mixture or device capable of producing an explosive-pyrotechnic effect, with substantial instantaneous release of heat and gas. All explosives are prohibited. Examples: Nitroglycerine; Fireworks; Blasting caps; Christmas Cracker Snaps; Igniters; Fuses; Flares; Ammunition, etc.
Class Two: Gases compressed, liquified or dissolved under pressure. Definitions: Permanent gases which cannot be liquified at ambient temperatures; liquified gases, which become liquid under pressure at ambient temperatures; dissolved gases which are dissolved under pressure in a solvent.
- All flammable compressed gases are prohibited.
Examples: Hydrogen; Ethane; Methane; Propane; Butane; Cigarette lighters; Gas Cylinders for camping stoves, blowlamps, etc.
- All toxic compressed gases are prohibited.
Examples: Chlorine; Flourine,etc.
- All non-flammable compressed gases are prohibited.
Examples: Carbon Dioxide; Nitrogen; Neon; Fire Extinguishers containing such gases, etc. iv) All aerosols are prohibited.
Class Three: Flammable Liquids Definition: Liquids, mixtures of liquids, or liquids containing solids in solution or suspension which give off a flammable vapour. Any liquid with a closed cup flash point below 60.5° C is prohibited. Examples: Acetone; Benzene; Cleaning Compounds; Gasoline; Lighter Fuel; Paint Thinners and Removers; Petroleum; Solvents, etc.
Class Four: Flammable Solids Definition: Solid materials which are liable to cause fire by friction, absorption of water, spontaneous chemical changes, or retained heat from manufacturing or processing, or which can be readily ignited and burn vigorously. Examples: Matches (any type inc. safety); Calcium Carbide; Cellulose Nitrate products; Metallic Magnesium; Nitro-cellulose based film; Phosphorous; Potassium; Sodium; Sodium Hydride; Zinc Powder; Zirconium Hydride, etc.
Class Five: Oxidising Substances and Organic Peroxides Definition: Though not necessarily combustable themselves, these substances may cause or contribute to combustion of other substances. They may also be liable to explosive decomposition, react dangerously with other substances, and be injurious to health. Examples: Bromates; Chlorates; Components of Fibreglass repair kits; Nitrates; Perchlorates; Permangamates; Peroxides, etc.
Class Six: Toxic (Poisonous) and Infectious Substances, Other Medical Substances. Definition: Substances liable to cause death or injury if swallowed or inhaled, or by skin contact. All toxic substances are prohibited. Examples: Arsenic; Beryllium; Cyanide; Fluorine; Hydrogen Selenide; Infectious substances containing micro-organisms or their toxins which are known to cause (or are suspected of causing) disease; Mercury; Mercury Salts; Mustard Gas; Nitrobenzine; Nitrogen Dioxide; Pesticides; Rat Poison; Serum; Vaccines, etc. Pathogens in Risk Group 4 and selected Risk Group 3 pathogens listed in Schedule 9, part 5 of the latest edition of the Control of Substances Hazardous to Health Regulations are prohibited. Examples: Clinical, environmental and medical waste; Ebola; Foot and Mouth disease.
Class Seven: Radioactive Material Definition: All materials and samples that are classified as radioactive using Table 2-12 of the latest edition of the International Civil Aviation Organisation's Technical Instructions. Examples: Fissile Material (Uranium 235,etc.); Radioactive Waste Material; Uranium or Thorium Ores, etc.
Class Eight: Corrosives Definition: Substances which can cause severe damage by chemical action to living tissue, other freight, or the means of transport. All corrosive substances are prohibited. Examples: Aluminium Chloride; Caustic Soda; Corrosive Cleaning Fluid; Corrosive Rust Remover/ Preventative; Corrosive Paint Remover; Electric Storage Batteries; Hydrocloric Acid; Nitric Acid; Sulphuric Acid, etc.
Class Nine: Miscellaneous Dangerous Goods Definition: Substances which present dangers not covered elsewhere. Examples: Asbestos; Dry Ice (solid carbon dioxide); Magnetised Material with a magnetic field strength of 0.159 A/m or more at a distance of 2.1m from the outside of the parcel.
If in any doubt of the following restrictions or would like advice please do not hesitate to contact us to query a consignment you need to ship.