Why Choose Us?
Industry Experts If you asked us to provide unique selling points about your product, or perhaps divine the best method of marketing to increase your sales. You may get a shrug of the shoulders or at best, an answer you’ve already thought of. This is because you’ve spent months or years researching the answers before you invested in your business and became an expert.
Now, if you asked us what the difference between a Proforma and Commercial customs invoice was, how and when to use an EUR1 movement certificate or what was the fastest way to import a sample from China we’d smile and tell you. We believe expertise comes from experience and here’s the great news, ours is free for you to use.
We like to think of our service as an extension to your business, your very own logistics experts on hand. Not only can we offer excellent shipping rates for standard parcels travelling anywhere in the UK, Europe or Worldwide but we have the facility to move anything from documents and parcels, to pallets and containers via a network of our approved logistics partners. In fact there isn’t much we can’t move for you!
The actual service of collecting the goods and delivering at a great price is just the tip of the iceberg in the benefits Parcel Broker can offer. Here are just some of them:
Call Centres We’ve never met anybody that likes to listen to a machine while it patiently asks you a series of questions, most with no relevance to your query. Neither have we met anybody who enjoys the music played whilst you are on hold. Let’s face it, when you finally speak to somebody you’ve never likely spoken to before, do they really have any empathy or interest in your quest for information?
Let us do the leg work and enjoy the call centres choice of music! When you use Parcel Broker, you will have a permanent contact in our office. They will learn about your business and what’s important to you. This contact will manage your account for everything from tracking queries and quotes to customs advice and invoicing. We understand how precious a commodity time is for small to medium enterprises and ensure you keep yours free for more important things.
Booking Systems We can tailor your online experience to streamline bookings and even integrate your own in house systems with our technology to create a seamless collection and delivery process without the need for repetitive data entry. Our platforms are fully automated with most of our suppliers, which means your collection request details remain unchanged and error free when they reach the driver. Live tracking updates and messages about your deliveries are available online, we can even e-mail or text you or your customer tracking updates for those all important deliveries.
Keeping Costs Low Many businesses don’t have the time or resources to scour the marketplace looking for the best deals. At Parcelbroker we constantly monitor all of our rates, seeking the best discounts from the highest quality carriers available. We believe every one of our services is great value for money and even offer a price match promise for our European and International parcel services.
Service ConsolidationWe provide instant access to a wide selection of globally recognised couriers and delivery services. This means you can cherry pick your preferred service from an ever growing list of ParcelBroker approved suppliers. Sending a parcel to Germany? Why not use DHL who are owned by Deutsche Post and have unrivalled local knowledge. Pallet to Australia? TNT would be our preferred choice, it's where this global giant made it's humble beginnings!
All these suppliers, all these services but just ONE invoice, ONE point of contact and ONE easy decision. Join the leagues of happy customers at Parcelbroker now, sign up and send today!